jta99 Privacy Policy —
Your data, our responsibility
We believe that keeping every user's personal information secure is a fundamental right. Read this policy to learn in detail how jta99 collects, uses, and stores your information.
Introduction and Scope
jta99 ("we", "us", or "the platform") is an online betting and casino service provider for users in Bangladesh. This Privacy Policy ("Policy") applies to all individuals who visit our website jta99.cam, register an account, or use our services.
This Policy has been prepared in accordance with the applicable data protection regulations of Bangladesh and international standards. By using our services, you are considered to have given your consent to all the terms of this Policy. If you do not agree with any term of this Policy, we ask that you refrain from using our platform.
We reserve the right to change or update this Privacy Policy from time to time. If any significant changes are made, we will notify you at your registered email address or via a notice on the platform. Please always check the "Last updated" date shown at the top of this page.
What Information We Collect
jta99 collects various types of information in order to provide its services effectively. These are described by category below:
Personally Identifiable Information
You provide the following information when registering an account:
- Full name and date of birth
- Email address
- Mobile number
- National ID number (when verification is required)
- Residential address
Financial and Payment Information
The following information is collected to process transactions:
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal history
- Transaction amounts and dates
- Type of payment method
Technical and Usage Information
To improve your browsing experience, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Cookies and session data
- Geographic location (country level)
Gaming Activity Information
To analyse your gaming experience on the platform:
- Play history and results
- Bonus and promotion usage details
- VIP level and points information
- Bet amounts and frequency
Purposes of Information Use
jta99 uses the information collected only for the legitimate purposes listed below. We never sell or improperly disclose your information to third parties.
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Creating, verifying, and securing accounts | Contractual necessity |
| Payment Processing | Completing deposits and withdrawals securely | Contractual necessity |
| Customer Support | Answering questions via 24/7 live chat | Legitimate interest |
| Fraud Prevention | Detecting and preventing suspicious activity | Legitimate interest and legal obligation |
| Bonuses and Promotions | Providing relevant offers and rewards | Consent |
| Responsible Gaming | Monitoring gaming behaviour and providing support | Legitimate interest |
| Service Improvement | Improving the platform experience and functionality | Legitimate interest |
Data Protection and Security
jta99 gives the highest priority to protecting your personal and financial information. We keep your data secure using industry-standard technology and processes.
SSL Encryption
Our entire website and transaction system is protected by 256-bit SSL (Secure Socket Layer) encryption technology. This ensures that all information exchanged between your browser and our servers remains completely secure.
Data Access Controls
Access to your information is restricted to authorised staff only. We follow a "least privilege" principle — each staff member can only access the information necessary for their role.
Password Protection
Your account password is never stored in plain text. We encrypt passwords using strong hashing algorithms. Two-Factor Authentication is also available to users.
Security Monitoring
Our security team monitors systems 24/7. Immediate action is taken whenever any unusual activity is detected. In the event of a data breach, we notify the relevant parties within the timeframe required by law.
Information Sharing with Third Parties
jta99 never sells your personal information to third parties. However, we may share information in the following limited circumstances:
- Payment processors: Information necessary to complete transactions is shared with payment providers such as bKash, Nagad, Rocket, and Upay. They are required to follow strict data protection rules.
- Technology service providers: Limited and necessary information may be shared with partners who provide server hosting, cybersecurity, and analytics services. These organisations are contractually obligated to maintain data confidentiality.
- Legal obligations: Relevant information may be provided in response to Bangladesh law, court orders, or reasonable requests from regulatory authorities.
- Fraud prevention: Information may be shared with relevant authorities to assist in investigations into financial fraud or other illegal activities.
- Business restructuring: In the event of a merger, acquisition, or asset transfer involving jta99, user information may pass to the new owner. Users will be notified in advance in such cases.
Outside the circumstances listed above, we never share your information with third parties without your permission. All third-party partners are required to comply with privacy standards equivalent to our own.
Cookies Policy
jta99 uses cookies to improve your browsing experience. Cookies are small data files stored on your device that help our platform operate more effectively.
Essential Cookies
These are necessary to maintain login sessions and for the core functionality of the platform. They cannot be disabled.
Analytical Cookies
These help us analyse how users interact with the site in order to improve the quality of our services. You can disable these.
Preference Cookies
These remember your preferences (such as language settings) so that you have a personalised experience on your next visit.
You can control or delete cookies at any time by changing your browser settings. Please note that disabling essential cookies may affect some functionality of the platform.
Data Retention Period
jta99 retains your personal information only for as long as it is needed for the purpose of the services provided or as required to meet legal obligations.
- Active accounts: Necessary information is retained for the entire period the account remains active.
- Closed accounts: Even after an account is closed, information relating to financial transactions may be retained for a minimum of 5 years for legal reasons.
- Inactive accounts: Information for accounts that have been inactive for an extended period may be deleted after a set time, but users will be notified by email in advance.
- Marketing communications: If you withdraw your consent, marketing-related information will be deleted immediately.
- Technical logs: Log data collected for security monitoring is generally deleted within 90 days.
We may delete information before the set period at a user's request or in consideration of applicable legal requirements.
Your Rights
As a registered user of jta99, you have the following rights. To exercise these rights, you may contact our support team.
Right of Access
You have the right to receive a copy of the personal information we hold about you. We will provide the information within 30 days of your request.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected. We will make the correction as quickly as possible.
Right to Erasure
Where there is no legal obligation to retain it, your information will be deleted upon your request. After an account is closed, information may be retained within the limits of applicable law.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted. We will verify the legitimate grounds and take appropriate action.
Data Portability
You have the right to receive your personal information in a structured, machine-readable format.
Right to Object
You have the full right to object to the use of your information for marketing communications or any other specific purpose.
To exercise any of the rights above, contact our support team via 24/7 live chat or by email at [email protected]. After verifying your identity, we will process your request within 30 days where applicable.
Minor Privacy
jta99 is an adult platform. Our services are open only to those aged 21 or older (21+). We do not knowingly collect information from persons under the age of 21.
Our registration process includes an age verification step. If we have inadvertently collected information from a minor, it will be deleted immediately and the associated account will be closed.
If a parent or legal guardian believes their child has registered on our platform, please contact us immediately at [email protected].
Contact & Complaints Process
If you have any questions, concerns, or complaints about this privacy policy, please reach out to us through any of the following channels:
Live Chat Support
Our customer support team is available 24/7 to assist in Bengali. Use live chat for immediate assistance on any privacy-related matter.
Available around the clock (BST, UTC+6)
Email Contact
For detailed privacy-related requests, write to our dedicated email address. We typically respond within 1-2 business days.
We take every complaint seriously and are committed to resolving it as quickly as possible. For complex complaints, a full response will be provided within a maximum of 30 days.
Policy Changes
jta99 reserves the right to periodically review and update this privacy policy. Changes to this policy may occur due to legal changes, technological developments, or changes in the scope of our services.
For any significant changes, we will notify users in the following ways:
- A notification will be sent to the registered email address.
- A clear notice will be displayed on the platform.
- The "Last Updated" date at the top of this page will be changed.
Continuing to use our platform after changes have been made means you are agreeing to the new policy. We recommend that you revisit this page regularly.
Learn more about our services
Enjoy safe and responsible online gaming at jta99.